If the 911biomed technician assumes the board is bad, the hospital loses $8,000 and a machine for two weeks. If the technician assumes the O-ring is bad (the simple thing), the hospital spends $12 and 10 minutes.
Despite the sophistication of the 911 system, there are many potential points of failure. For example, a dispatcher's assessment of the situation may be incomplete or inaccurate, leading to a delay in responding or a misallocation of resources. Similarly, communication breakdowns between responders and dispatchers can cause confusion and delays. 911biomed simple things go wrong best