| Problem | Likely Solution | |---------|----------------| | | Check C:\ProgramData\EPLAN\Common\ exists. Create it if missing, then add .LIF file. | | License manager shows “Invalid” | The .LIF file is corrupted or for a different version. Request a new file from your supplier. | | Dongle not recognized | Reinstall Sentinel drivers. Disable USB selective suspend in Power Options. | | “License already in use” | Someone else on your network is using it. Eject the license remotely via License Manager (if you have admin rights). | | Path not found (ProgramData) | In File Explorer, go to View → check “Hidden items” . |

Before beginning the installation, ensure you have the following items ready:

To ensure that your license key remains secure and valid: