: Ensure that the web filter is enabled. Look for a checkbox or a toggle switch that activates the web filter. If it's not activated, enable it.
Troubleshooting "Kerio Control Web Filter is Not Activated: Categorization is Disabled" : Ensure that the web filter is enabled
The "categorization disabled" state is often a reliability safety measure triggered after multiple failed DNS queries. : Go to DNS in the admin interface. Enable custom DNS forwarding for *.zvelo.com . Troubleshooting "Kerio Control Web Filter is Not Activated:
If the error persists despite a stable internet connection, Kerio Control's "Reliability Detection" may have permanently disabled the filter after 10 failed connection attempts support.keriocontrol.gfi.com . You can reset this via support.keriocontrol.gfi.com Log in to Kerio Control via SSH (e.g., using support.keriocontrol.gfi.com Navigate to the directory cd /opt/kerio/winroute Disable Reliability detection and reset the timers: ./tinydbclient "update SiteFilter set DetectReliability=0" Restart the engine /etc/boxinit support.keriocontrol.gfi.com Configuration Check In the administration interface, go to Content Filter Applications and Web Categories support.keriocontrol.gfi.com Enable Kerio Control Web Filter is checked GFI Support If a specific site is still blocked erroneously, use the If the error persists despite a stable internet
Sometimes a full restart resolves stuck services:
