By systematically checking these layers, you can resolve the "Loading data failed" error and restore access to your automotive parts catalog.
: Look into the application logs for more detailed error messages. These can provide clues on what exactly is going wrong. By systematically checking these layers, you can resolve
Choose the option. This will automatically rewrite the configuration file with the correct local paths. 5. Check for Corrupt Media/Images Choose the option
: For errors specifically stating "Please contact your system administrator," it may indicate a permissions issue within your local IT environment. Are you seeing a specific error code along with this message? Check for Corrupt Media/Images : For errors specifically
Many workshops install TecDoc on a server and map a drive letter (e.g., T: for TecDoc). If the drive letter changes, TecDoc cannot find the data.
Configuration file errors