: Treating older workers as "on-the-job coaches" who help newer hires build grit and navigate complex company cultures.
Conflict often stems from different communication styles (e.g., phone calls vs. instant messaging). The Advice:
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—the kind of "street smarts" and historical context that can't be taught in a manual. The Advice:
The impact of Berkér's advice within the workplace can be seen in several areas: