: Ensure you are using the correct serial number for the version of Arena you have installed. Using a serial for an older version (e.g., an Arena 6 serial on Arena 7) will result in an error. Clear Local Registration Cache
To solve the "Invalid ID Code" error, you first need to distinguish between the two types of codes used in the registration process:
Now that you know exactly how to fix it, go ahead—launch Arena, drop that license key in, and get back to mapping, mixing, and mesmerizing your audience.
: If possible, copy and paste the ID code into a text file to transfer it. Check for Whitespace
If you’ve tried everything above, the issue may be on Resolume’s side—or your key might be blacklisted (e.g., from a revoked educational license or chargeback). Email with: