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Sone-042 Extra Quality !!hot!! May 2026

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| Phase | Activities | Tools & Techniques | Timeline | |-------|------------|--------------------|----------| | | - Process mapping - Historical data extraction (defects, cost, NPS) - Stakeholder interviews | Lean Six‑Sigma (VSM), Minitab, PowerBI | Jan‑Feb 2025 | | 4.2 Design of “Extra Quality” Controls | - Define critical control points (CCPs) - Develop enhanced SOPs & inspection criteria - Create predictive‑analytics models | FMEA, SPC, Python‑ML (XGBoost), SOP templates | Mar‑May 2025 | | 4.3 Pilot Implementation | - Deploy on 2 pilot lines (or service clusters) - Train operators & supervisors - Install IoT sensors & dashboards | Kaizen workshops, LMS, Edge‑IoT, Grafana | Jun‑Aug 2025 | | 4.4 Full‑Scale Roll‑out | - Refine controls based on pilot feedback - Extend to all lines - Institutionalise governance (Q‑Council) | Change‑management (ADKAR), SOP rollout, Governance charter | Sep‑Dec 2025 | | 4.5 Evaluation & Continuous Improvement | - Post‑implementation audit - KPI tracking (monthly) - Lessons‑learned repository | Balanced Scorecard, ISO 9001 internal audit | Ongoing (2026) | SONE-042 Extra Quality