Symantec Endpoint Protection Manager: Reset Admin Password [work]
UPDATE SEM_MAIN_USER SET USER_PASSWORD = 'XR7g7aFwk1WjMI7Pm2BGU8WeJgG7gP2mFg==', IS_LOCKED = '0', PASSWORD_ATTEMPTS = '0' WHERE USER_NAME = 'admin';
If both software and manual methods fail (e.g., database corruption), you can restore the SEPM configuration from a backup. symantec endpoint protection manager reset admin password